About CRM Development Services
Personalize Customer Engagement in a More Effective Way
Deliver the best customer experience with a custom CRM solution addressing your needs. Effectively manage your customer relationship to boost sales, increase retention rates, and increase profitability. How Takkel can help you address all the touchpoints of customer relationship management
CRM Consulting
Our team of experts analyzes your business requirements to find the optimal CRM solutions. We thoroughly assess your current CRM strategy, identify areas for improvement, and recommend a customized CRM solution that meets your unique needs.
Custom CRM Development
We understand your requirements and develop a custom CRM solution that addresses your business challenges. We focus on creating custom CRM software that offers long-term business and operational value.
CRM Implementation
End-to-end implementation of the CRM solution that perfectly integrates with your existing business ecosystem. Detailed analysis of your business processes, planning & executing the implementation strategy, and post-implementation testing.
CRM Migration
Upgrading and migrating from a legacy system to a new CRM solution without data loss, including data extraction, mapping, migration testing, and more, with detailed analysis of your existing data, planning, and execution of the migration strategy.
CRM Integrations
CRM Integrations integrate your CRM solution with advanced third-party tools and integration like ERP, marketing automation, and financing software to get a 360 view of customer activities with a thorough analysis of your existing systems.
CRM Testing & Support
Thorough CRM testing to identify process bottlenecks, bugs, data duplicates, and security vulnerabilities and ensure the CRM's functional efficiency with ongoing support and maintenance to ensure the CRM system meets your business needs.
Key Features of CRM Software
Redefine Customer Relationships with a Comprehensive CRM Solution!
Contact Management
This feature allows you to store customer lead data, including customer contact details, interactions, purchase history, complaints, and more, in an organized way to help customer support teams access the required details efficiently. This data can be easily shared across different teams.
Interaction Tracking
Get the details of previous customer interactions to understand customer queries and complaints and offer required help more efficiently. This helps support teams offer quick customer support, leading to higher customer satisfaction and insights into customer engagement patterns.
Lead & Opportunity Management
It is easy to access customer details to identify potential leads and interact with them accordingly. Sales teams can get customer data and approach them with relevant offers and personalized communication. This helps close more deals and increase sales for increased profitability.
Sales Pipeline & Forecasting
The sales pipeline and forecasting feature helps the sales team easily analyze sales performance. The sales and support team stays on the same page through all customer-related operations for a clear overview of the entire sales status of each specific deal and helps with sales performance analytics.
Document Management
The haywire of managing multiple sales and customer query documents can be easily managed with the help of CRM's document management feature. Organize and manage all the documents related to customer interactions and sales, such as contracts, proposals, invoices, etc.
Reporting & Analytics
Access the full customer sales report and interaction patterns with a single tool. This helps analyze and process customer sales and interaction data to detect trends and customer engagements and make data-backed decisions. Integrating AI with CRM helps identify more complex patterns and correlations.
Why CRM Development with Takkel
Achieve Your Business Goals with Takkel CRM Solution
Custom Development Strategies
We keenly analyze clients' business requirements and prepare a customized development strategy that addresses all development requirements. Our developers ensure timely product delivery following a defined plan.
Core Expertise in CRM Development
Our developers are well-versed and experienced in custom CRM development. Being a well-known CRM development company, we build highly scalable and advanced digital solutions for businesses.
Round-the-Clock Support
Our work does not end with product development and delivery; we offer after-delivery support and training, train client-side employees on CRM operations and usability, and offer 24/7 support in an emergency.
Agile Development Approach
We adopt an agile methodology for custom CRM development. This approach provides greater control over the development process, flexibility for last-minute changes, reduced risk exposure, and accelerated time to market.
Key Benefits of CRM Software Solution
Higher Customer Retention Rate
Faster Sale Cycles
Optimized Customer Data
Automate Manual Processes
Cross-Team Collaboration
Accelerate Decision-Making
Higher Conversions & Sales
Faster Customer Cycle
Our Industries
We Build CRM Solutions for Various Industries
