The short answer
TAKKEL supports utilities and utility contractors in California with storm event dashboards, field-to-office capture, closeout and billing automation, and technical staff. In 2024, California customers averaged 279.6 minutes without power, less than the national average of 611.3 minutes, and about 43% of that time came from major events, according to EIA.
California reliability at a glance
These figures come from utility reports to the U.S. Energy Information Administration for California.
4.7 hours
Average outage time per California customer in 2024 including major events (279.6 minutes), compared with 10.2 hours nationally. U.S. Energy Information Administration, Electric Power Annual Table 11.3
| Metric | California 2024 | California 2023 | U.S. 2024 |
|---|---|---|---|
| Outage minutes per customer, all events | 279.6 | 346.6 | 611.3 |
| Outage minutes per customer, without major events | 158.2 | 152 | 126 |
| Interruptions per customer, all events | 1.34 | 1.40 | 1.52 |
| Minutes per interruption, all events | 208 | Not shown | 401.9 |
What drives outage time in California
California split its 2024 outage time between major events (about 43%) and day-to-day interruptions, so California crews need systems that handle storm surges and steady maintenance work alike. California held fairly steady year over year, at 346.6 minutes in 2023 and 279.6 minutes in 2024.
Even without major events, California customers averaged 158.2 minutes of outage time in 2024, above the U.S. figure of 126 minutes, so routine reliability work in California deserves close measurement too. Crews working in California also contend with wildfire risk and public safety power shutoffs, winter windstorms, and heavy rain and snow.
California next to its neighbors
California logged more outage time in 2024 than 2 of its 3 neighboring states. Ranks for California and its neighbors run from 1st to 50th, where 1st means the most outage minutes.
| State | All events (min) | Without major events (min) | Rank of 50 |
|---|---|---|---|
| California | 279.6 | 158.2 | 26th |
| Arizona | 87.5 | 72 | 49th |
| Nevada | 158.9 | 63.8 | 39th |
| Oregon | 591 | 130.9 | 14th |
Where TAKKEL helps utility work in California
Storm event dashboard
Crews, costs and documentation for every event.
Outage cause reporting
Interruptions broken down by cause and circuit.
Field-to-office capture
Time, equipment and photos captured once.
Closeout and billing automation
Invoice packages built while the work happens.
Planning for the next big event in California? Book a working session.
How an engagement starts
We start with your last major event in California: how crews, hours, and documentation moved from the field to the invoice, and where the delays piled up.
From there we build the first piece, often a storm dashboard or a closeout checklist, around the way your California teams already work. TAKKEL’s leadership comes from power and storm operations, so the conversation starts in your vocabulary. See how we work.
Frequently asked questions
How long were California customers without power in 2024?
EIA data shows California customers averaged 279.6 minutes without power in 2024, about 4.7 hours, including major events. That compares with 346.6 minutes in California in 2023 and a U.S. average of 611.3 minutes in 2024. Excluding major events, the California figure was 158.2 minutes.
What share of California outage time came from major events?
About 43% of California’s 2024 outage minutes came from major events, based on EIA figures with and without them (279.6 versus 158.2 minutes). In California, storm response and routine maintenance both carry real weight in the reliability numbers.
How does California compare with neighboring states?
California recorded 279.6 outage minutes per customer in 2024. Among California’s neighbors, Arizona had the lowest figure at 87.5 minutes and Oregon the highest at 591 minutes. California ranked 26th of 50 states, where 1st means the most outage time.
What weather and terrain challenges affect utility work in California?
Utility crews in California deal with wildfire risk and public safety power shutoffs, winter windstorms, and heavy rain and snow. Those conditions shape how California utilities and contractors plan staffing, stage equipment, and document work. The EIA figures above show how much of that risk became customer outage time that year.
How does TAKKEL support utility work in California?
TAKKEL builds storm event dashboards, field-to-office capture, and closeout and billing automation, and provides technical staff for utilities and contractors in California. Most of the work runs remotely, with on-site time when it helps. Each engagement starts with a working session on one problem your team wants solved.
