The short answer
TAKKEL supports utilities and utility contractors in Arizona with storm event dashboards, field-to-office capture, closeout and billing automation, and technical staff. In 2024, Arizona customers averaged 87.5 minutes without power, less than the national average of 611.3 minutes, and about 18% of that time came from major events, according to EIA.
Arizona reliability at a glance
These figures come from utility reports to the U.S. Energy Information Administration for Arizona.
1.5 hours
Average outage time per Arizona customer in 2024 including major events (87.5 minutes), compared with 10.2 hours nationally. U.S. Energy Information Administration, Electric Power Annual Table 11.3
| Metric | Arizona 2024 | Arizona 2023 | U.S. 2024 |
|---|---|---|---|
| Outage minutes per customer, all events | 87.5 | 106.8 | 611.3 |
| Outage minutes per customer, without major events | 72 | 69.3 | 126 |
| Interruptions per customer, all events | 0.99 | 0.98 | 1.52 |
| Minutes per interruption, all events | 88.6 | Not shown | 401.9 |
What drives outage time in Arizona
Only about 18% of Arizona’s 2024 outage time came from major events, which points to day-to-day interruptions as the bigger driver in Arizona. For Arizona utilities, the gains usually come from better outage cause data, work order flow, and maintenance planning.
Arizona held fairly steady year over year, at 106.8 minutes in 2023 and 87.5 minutes in 2024. Excluding major events, Arizona averaged just 72 minutes in 2024, well under the U.S. figure of 126 minutes, so the job in Arizona is protecting a strong record as weather risk grows. Crews working in Arizona also contend with wildfire risk, high winds, heavy mountain snow, and long lines through remote country.
Arizona next to its neighbors
Arizona logged less outage time in 2024 than every neighboring state listed below. Ranks for Arizona and its neighbors run from 1st to 50th, where 1st means the most outage minutes.
| State | All events (min) | Without major events (min) | Rank of 50 |
|---|---|---|---|
| Arizona | 87.5 | 72 | 49th |
| Utah | 119.8 | 106.7 | 43rd |
| Nevada | 158.9 | 63.8 | 39th |
| New Mexico | 278.8 | 156.5 | 28th |
| California | 279.6 | 158.2 | 26th |
Where TAKKEL helps utility work in Arizona
Outage cause reporting
Interruptions broken down by cause and circuit.
Work order and backlog visibility
Open work, aging and crew capacity, together.
Field-to-office capture
Time, equipment and photos captured once.
Storm readiness planning
Staffing and staging plans before storm season.
Planning for the next big event in Arizona? Book a working session.
How an engagement starts
We start with your last major event in Arizona: how crews, hours, and documentation moved from the field to the invoice, and where the delays piled up.
From there we build the first piece, often a storm dashboard or a closeout checklist, around the way your Arizona teams already work. TAKKEL’s leadership comes from power and storm operations, so the conversation starts in your vocabulary. See how we work.
Frequently asked questions
How long were Arizona customers without power in 2024?
EIA data shows Arizona customers averaged 87.5 minutes without power in 2024, about 1.5 hours, including major events. That compares with 106.8 minutes in Arizona in 2023 and a U.S. average of 611.3 minutes in 2024. Excluding major events, the Arizona figure was 72 minutes.
What share of Arizona outage time came from major events?
About 18% of Arizona’s 2024 outage minutes came from major events, based on EIA figures with and without them (87.5 versus 72 minutes). In Arizona, that makes routine interruptions, maintenance, and equipment failures the bigger lever for reliability.
How does Arizona compare with neighboring states?
Arizona recorded 87.5 outage minutes per customer in 2024. Among Arizona’s neighbors, Utah had the lowest figure at 119.8 minutes and California the highest at 279.6 minutes. Arizona ranked 49th of 50 states, where 1st means the most outage time.
What weather and terrain challenges affect utility work in Arizona?
Utility crews in Arizona deal with wildfire risk, high winds, heavy mountain snow, and long lines through remote country. Those conditions shape how Arizona utilities and contractors plan staffing, stage equipment, and document work. The EIA figures above show how much of that risk became customer outage time that year.
How does TAKKEL support utility work in Arizona?
TAKKEL builds storm event dashboards, field-to-office capture, and closeout and billing automation, and provides technical staff for utilities and contractors in Arizona. Most of the work runs remotely, with on-site time when it helps. Each engagement starts with a working session on one problem your team wants solved.
