The short answer
TAKKEL supports utilities and utility contractors in Utah with storm event dashboards, field-to-office capture, closeout and billing automation, and technical staff. In 2024, Utah customers averaged 119.8 minutes without power, less than the national average of 611.3 minutes, and about 11% of that time came from major events, according to EIA.
Utah reliability at a glance
These figures come from utility reports to the U.S. Energy Information Administration for Utah.
2 hours
Average outage time per Utah customer in 2024 including major events (119.8 minutes), compared with 10.2 hours nationally. U.S. Energy Information Administration, Electric Power Annual Table 11.3
| Metric | Utah 2024 | Utah 2023 | U.S. 2024 |
|---|---|---|---|
| Outage minutes per customer, all events | 119.8 | 127.1 | 611.3 |
| Outage minutes per customer, without major events | 106.7 | 109.8 | 126 |
| Interruptions per customer, all events | 1.03 | 0.92 | 1.52 |
| Minutes per interruption, all events | 116.3 | Not shown | 401.9 |
What drives outage time in Utah
Only about 11% of Utah’s 2024 outage time came from major events, which points to day-to-day interruptions as the bigger driver in Utah. For Utah utilities, the gains usually come from better outage cause data, work order flow, and maintenance planning.
Utah held fairly steady year over year, at 127.1 minutes in 2023 and 119.8 minutes in 2024. Without major events, Utah averaged 106.7 minutes in 2024, close to the U.S. figure of 126 minutes. Crews working in Utah also contend with wildfire risk, high winds, heavy mountain snow, and long lines through remote country.
Utah next to its neighbors
Utah logged more outage time in 2024 than 1 of its 6 neighboring states. Ranks for Utah and its neighbors run from 1st to 50th, where 1st means the most outage minutes.
| State | All events (min) | Without major events (min) | Rank of 50 |
|---|---|---|---|
| Utah | 119.8 | 106.7 | 43rd |
| Arizona | 87.5 | 72 | 49th |
| Wyoming | 137.8 | 109.1 | 42nd |
| Nevada | 158.9 | 63.8 | 39th |
| Idaho | 232.8 | 174 | 33rd |
| Colorado | 255.1 | 119 | 32nd |
| New Mexico | 278.8 | 156.5 | 28th |
Where TAKKEL helps utility work in Utah
Outage cause reporting
Interruptions broken down by cause and circuit.
Work order and backlog visibility
Open work, aging and crew capacity, together.
Field-to-office capture
Time, equipment and photos captured once.
Storm readiness planning
Staffing and staging plans before storm season.
Planning for the next big event in Utah? Book a working session.
How an engagement starts
We start with your last major event in Utah: how crews, hours, and documentation moved from the field to the invoice, and where the delays piled up.
From there we build the first piece, often a storm dashboard or a closeout checklist, around the way your Utah teams already work. TAKKEL’s leadership comes from power and storm operations, so the conversation starts in your vocabulary. See how we work.
Frequently asked questions
How long were Utah customers without power in 2024?
EIA data shows Utah customers averaged 119.8 minutes without power in 2024, about 2 hours, including major events. That compares with 127.1 minutes in Utah in 2023 and a U.S. average of 611.3 minutes in 2024. Excluding major events, the Utah figure was 106.7 minutes.
What share of Utah outage time came from major events?
About 11% of Utah’s 2024 outage minutes came from major events, based on EIA figures with and without them (119.8 versus 106.7 minutes). In Utah, that makes routine interruptions, maintenance, and equipment failures the bigger lever for reliability.
How does Utah compare with neighboring states?
Utah recorded 119.8 outage minutes per customer in 2024. Among Utah’s neighbors, Arizona had the lowest figure at 87.5 minutes and New Mexico the highest at 278.8 minutes. Utah ranked 43rd of 50 states, where 1st means the most outage time.
What weather and terrain challenges affect utility work in Utah?
Utility crews in Utah deal with wildfire risk, high winds, heavy mountain snow, and long lines through remote country. Those conditions shape how Utah utilities and contractors plan staffing, stage equipment, and document work. The EIA figures above show how much of that risk became customer outage time that year.
How does TAKKEL support utility work in Utah?
TAKKEL builds storm event dashboards, field-to-office capture, and closeout and billing automation, and provides technical staff for utilities and contractors in Utah. Most of the work runs remotely, with on-site time when it helps. Each engagement starts with a working session on one problem your team wants solved.
