The short answer
TAKKEL supports utilities and utility contractors in Idaho with storm event dashboards, field-to-office capture, closeout and billing automation, and technical staff. In 2024, Idaho customers averaged 232.8 minutes without power, less than the national average of 611.3 minutes, and about 25% of that time came from major events, according to EIA.
Idaho reliability at a glance
These figures come from utility reports to the U.S. Energy Information Administration for Idaho.
3.9 hours
Average outage time per Idaho customer in 2024 including major events (232.8 minutes), compared with 10.2 hours nationally. U.S. Energy Information Administration, Electric Power Annual Table 11.3
| Metric | Idaho 2024 | Idaho 2023 | U.S. 2024 |
|---|---|---|---|
| Outage minutes per customer, all events | 232.8 | 137.5 | 611.3 |
| Outage minutes per customer, without major events | 174 | 119.4 | 126 |
| Interruptions per customer, all events | 1.31 | 1.07 | 1.52 |
| Minutes per interruption, all events | 177.1 | Not shown | 401.9 |
What drives outage time in Idaho
Only about 25% of Idaho’s 2024 outage time came from major events, which points to day-to-day interruptions as the bigger driver in Idaho. For Idaho utilities, the gains usually come from better outage cause data, work order flow, and maintenance planning.
Outage time in Idaho rose 69% from 137.5 minutes in 2023 to 232.8 minutes in 2024, a reminder that one hard season can reset Idaho’s numbers. Even without major events, Idaho customers averaged 174 minutes of outage time in 2024, above the U.S. figure of 126 minutes, so routine reliability work in Idaho deserves close measurement too. Crews working in Idaho also contend with wildfire risk, high winds, heavy mountain snow, and long lines through remote country.
Idaho next to its neighbors
Idaho logged more outage time in 2024 than 3 of its 6 neighboring states. Ranks for Idaho and its neighbors run from 1st to 50th, where 1st means the most outage minutes.
| State | All events (min) | Without major events (min) | Rank of 50 |
|---|---|---|---|
| Idaho | 232.8 | 174 | 33rd |
| Utah | 119.8 | 106.7 | 43rd |
| Wyoming | 137.8 | 109.1 | 42nd |
| Nevada | 158.9 | 63.8 | 39th |
| Montana | 351.5 | 156.6 | 20th |
| Oregon | 591 | 130.9 | 14th |
| Washington | 623.5 | 158.6 | 13th |
Where TAKKEL helps utility work in Idaho
Outage cause reporting
Interruptions broken down by cause and circuit.
Work order and backlog visibility
Open work, aging and crew capacity, together.
Field-to-office capture
Time, equipment and photos captured once.
Storm readiness planning
Staffing and staging plans before storm season.
Planning for the next big event in Idaho? Book a working session.
How an engagement starts
We start with your last major event in Idaho: how crews, hours, and documentation moved from the field to the invoice, and where the delays piled up.
From there we build the first piece, often a storm dashboard or a closeout checklist, around the way your Idaho teams already work. TAKKEL’s leadership comes from power and storm operations, so the conversation starts in your vocabulary. See how we work.
Frequently asked questions
How long were Idaho customers without power in 2024?
EIA data shows Idaho customers averaged 232.8 minutes without power in 2024, about 3.9 hours, including major events. That compares with 137.5 minutes in Idaho in 2023 and a U.S. average of 611.3 minutes in 2024. Excluding major events, the Idaho figure was 174 minutes.
What share of Idaho outage time came from major events?
About 25% of Idaho’s 2024 outage minutes came from major events, based on EIA figures with and without them (232.8 versus 174 minutes). In Idaho, that makes routine interruptions, maintenance, and equipment failures the bigger lever for reliability.
How does Idaho compare with neighboring states?
Idaho recorded 232.8 outage minutes per customer in 2024. Among Idaho’s neighbors, Utah had the lowest figure at 119.8 minutes and Washington the highest at 623.5 minutes. Idaho ranked 33rd of 50 states, where 1st means the most outage time.
What weather and terrain challenges affect utility work in Idaho?
Utility crews in Idaho deal with wildfire risk, high winds, heavy mountain snow, and long lines through remote country. Those conditions shape how Idaho utilities and contractors plan staffing, stage equipment, and document work. The EIA figures above show how much of that risk became customer outage time that year.
How does TAKKEL support utility work in Idaho?
TAKKEL builds storm event dashboards, field-to-office capture, and closeout and billing automation, and provides technical staff for utilities and contractors in Idaho. Most of the work runs remotely, with on-site time when it helps. Each engagement starts with a working session on one problem your team wants solved.
