The short answer
TAKKEL supports utilities and utility contractors in Washington with storm event dashboards, field-to-office capture, closeout and billing automation, and technical staff. In 2024, Washington customers averaged 623.5 minutes without power, close to the national average of 611.3 minutes, and about 75% of that time came from major events, according to EIA.
Washington reliability at a glance
These figures come from utility reports to the U.S. Energy Information Administration for Washington.
10.4 hours
Average outage time per Washington customer in 2024 including major events (623.5 minutes), compared with 10.2 hours nationally. U.S. Energy Information Administration, Electric Power Annual Table 11.3
| Metric | Washington 2024 | Washington 2023 | U.S. 2024 |
|---|---|---|---|
| Outage minutes per customer, all events | 623.5 | 151.7 | 611.3 |
| Outage minutes per customer, without major events | 158.6 | 130.6 | 126 |
| Interruptions per customer, all events | 1.75 | 1.02 | 1.52 |
| Minutes per interruption, all events | 355.9 | Not shown | 401.9 |
What drives outage time in Washington
About 75% of Washington’s 2024 outage time came from major events, so the busiest weeks for Washington crews and contractors are also the hardest to plan. That makes storm documentation, crew tracking, and fast closeout the work that protects margin in Washington.
Outage time in Washington jumped from 151.7 minutes in 2023 to 623.5 minutes in 2024, roughly 4 times higher, a reminder that one hard season can reset Washington’s numbers. Even without major events, Washington customers averaged 158.6 minutes of outage time in 2024, above the U.S. figure of 126 minutes, so routine reliability work in Washington deserves close measurement too. Crews working in Washington also contend with wildfire risk and public safety power shutoffs, winter windstorms, and heavy rain and snow.
Washington next to its neighbors
Washington logged more outage time in 2024 than every neighboring state listed below. Ranks for Washington and its neighbors run from 1st to 50th, where 1st means the most outage minutes.
| State | All events (min) | Without major events (min) | Rank of 50 |
|---|---|---|---|
| Washington | 623.5 | 158.6 | 13th |
| Idaho | 232.8 | 174 | 33rd |
| Oregon | 591 | 130.9 | 14th |
Where TAKKEL helps utility work in Washington
Storm event dashboard
Crews, costs and documentation for every event.
Closeout and billing automation
Invoice packages built while the work happens.
Field-to-office capture
Time, equipment and photos captured once.
Surge technical staffing
Developers and analysts when volume spikes.
Planning for the next big event in Washington? Book a working session.
How an engagement starts
We start with your last major event in Washington: how crews, hours, and documentation moved from the field to the invoice, and where the delays piled up.
From there we build the first piece, often a storm dashboard or a closeout checklist, around the way your Washington teams already work. TAKKEL’s leadership comes from power and storm operations, so the conversation starts in your vocabulary. See how we work.
Frequently asked questions
How long were Washington customers without power in 2024?
EIA data shows Washington customers averaged 623.5 minutes without power in 2024, about 10.4 hours, including major events. That compares with 151.7 minutes in Washington in 2023 and a U.S. average of 611.3 minutes in 2024. Excluding major events, the Washington figure was 158.6 minutes.
What share of Washington outage time came from major events?
About 75% of Washington’s 2024 outage minutes came from major events, based on EIA figures with and without them (623.5 versus 158.6 minutes). In Washington, that makes storm season the main driver of crew workload, documentation volume, and billing risk.
How does Washington compare with neighboring states?
Washington recorded 623.5 outage minutes per customer in 2024. Among Washington’s neighbors, Idaho had the lowest figure at 232.8 minutes and Oregon the highest at 591 minutes. Washington ranked 13th of 50 states, where 1st means the most outage time.
What weather and terrain challenges affect utility work in Washington?
Utility crews in Washington deal with wildfire risk and public safety power shutoffs, winter windstorms, and heavy rain and snow. Those conditions shape how Washington utilities and contractors plan staffing, stage equipment, and document work. The EIA figures above show how much of that risk became customer outage time that year.
How does TAKKEL support utility work in Washington?
TAKKEL builds storm event dashboards, field-to-office capture, and closeout and billing automation, and provides technical staff for utilities and contractors in Washington. Most of the work runs remotely, with on-site time when it helps. Each engagement starts with a working session on one problem your team wants solved.
