The short answer
TAKKEL supports utilities and utility contractors in Florida with storm event dashboards, field-to-office capture, closeout and billing automation, and technical staff. In 2024, Florida customers averaged 1,321.5 minutes without power, more than the national average of 611.3 minutes, and about 95% of that time came from major events, according to EIA.
Florida reliability at a glance
These figures come from utility reports to the U.S. Energy Information Administration for Florida.
22 hours
Average outage time per Florida customer in 2024 including major events (1,321.5 minutes), compared with 10.2 hours nationally. U.S. Energy Information Administration, Electric Power Annual Table 11.3
| Metric | Florida 2024 | Florida 2023 | U.S. 2024 |
|---|---|---|---|
| Outage minutes per customer, all events | 1,321.5 | 160.1 | 611.3 |
| Outage minutes per customer, without major events | 66.4 | 69.2 | 126 |
| Interruptions per customer, all events | 1.77 | 1.01 | 1.52 |
| Minutes per interruption, all events | 746.6 | Not shown | 401.9 |
What drives outage time in Florida
About 95% of Florida’s 2024 outage time came from major events, so the busiest weeks for Florida crews and contractors are also the hardest to plan. That makes storm documentation, crew tracking, and fast closeout the work that protects margin in Florida.
Outage time in Florida jumped from 160.1 minutes in 2023 to 1,321.5 minutes in 2024, roughly 8 times higher, a reminder that one hard season can reset Florida’s numbers. Excluding major events, Florida averaged just 66.4 minutes in 2024, well under the U.S. figure of 126 minutes, so storm response is where most of the Florida upside sits. Crews working in Florida also contend with hurricanes and tropical storms, strong summer thunderstorms, and the flooding that follows them.
Florida next to its neighbors
Florida logged more outage time in 2024 than every neighboring state listed below. Ranks for Florida and its neighbors run from 1st to 50th, where 1st means the most outage minutes.
| State | All events (min) | Without major events (min) | Rank of 50 |
|---|---|---|---|
| Florida | 1,321.5 | 66.4 | 4th |
| Alabama | 279.4 | 117.8 | 27th |
| Georgia | 1,229.1 | 212.3 | 6th |
Where TAKKEL helps utility work in Florida
Storm event dashboard
Crews, costs and documentation for every event.
Closeout and billing automation
Invoice packages built while the work happens.
Field-to-office capture
Time, equipment and photos captured once.
Surge technical staffing
Developers and analysts when volume spikes.
Planning for the next big event in Florida? Book a working session.
How an engagement starts
We start with your last major event in Florida: how crews, hours, and documentation moved from the field to the invoice, and where the delays piled up.
From there we build the first piece, often a storm dashboard or a closeout checklist, around the way your Florida teams already work. TAKKEL’s leadership comes from power and storm operations, so the conversation starts in your vocabulary. See how we work.
Frequently asked questions
How long were Florida customers without power in 2024?
EIA data shows Florida customers averaged 1,321.5 minutes without power in 2024, about 22 hours, including major events. That compares with 160.1 minutes in Florida in 2023 and a U.S. average of 611.3 minutes in 2024. Excluding major events, the Florida figure was 66.4 minutes.
What share of Florida outage time came from major events?
About 95% of Florida’s 2024 outage minutes came from major events, based on EIA figures with and without them (1,321.5 versus 66.4 minutes). In Florida, that makes storm season the main driver of crew workload, documentation volume, and billing risk.
How does Florida compare with neighboring states?
Florida recorded 1,321.5 outage minutes per customer in 2024. Among Florida’s neighbors, Alabama had the lowest figure at 279.4 minutes and Georgia the highest at 1,229.1 minutes. Florida ranked 4th of 50 states, where 1st means the most outage time.
What weather and terrain challenges affect utility work in Florida?
Utility crews in Florida deal with hurricanes and tropical storms, strong summer thunderstorms, and the flooding that follows them. Those conditions shape how Florida utilities and contractors plan staffing, stage equipment, and document work. The EIA figures above show how much of that risk became customer outage time that year.
How does TAKKEL support utility work in Florida?
TAKKEL builds storm event dashboards, field-to-office capture, and closeout and billing automation, and provides technical staff for utilities and contractors in Florida. Most of the work runs remotely, with on-site time when it helps. Each engagement starts with a working session on one problem your team wants solved.
