The short answer
TAKKEL supports utilities and utility contractors in Alabama with storm event dashboards, field-to-office capture, closeout and billing automation, and technical staff. In 2024, Alabama customers averaged 279.4 minutes without power, less than the national average of 611.3 minutes, and about 58% of that time came from major events, according to EIA.
Alabama reliability at a glance
These figures come from utility reports to the U.S. Energy Information Administration for Alabama.
4.7 hours
Average outage time per Alabama customer in 2024 including major events (279.4 minutes), compared with 10.2 hours nationally. U.S. Energy Information Administration, Electric Power Annual Table 11.3
| Metric | Alabama 2024 | Alabama 2023 | U.S. 2024 |
|---|---|---|---|
| Outage minutes per customer, all events | 279.4 | 294.2 | 611.3 |
| Outage minutes per customer, without major events | 117.8 | 120.2 | 126 |
| Interruptions per customer, all events | 1.87 | 1.57 | 1.52 |
| Minutes per interruption, all events | 149.4 | Not shown | 401.9 |
What drives outage time in Alabama
Alabama split its 2024 outage time between major events (about 58%) and day-to-day interruptions, so Alabama crews need systems that handle storm surges and steady maintenance work alike. Alabama held fairly steady year over year, at 294.2 minutes in 2023 and 279.4 minutes in 2024.
Without major events, Alabama averaged 117.8 minutes in 2024, close to the U.S. figure of 126 minutes. Crews working in Alabama also contend with hurricanes, tropical storms, severe thunderstorms, and the occasional damaging winter ice event.
Alabama next to its neighbors
Alabama logged more outage time in 2024 than 1 of its 4 neighboring states. Ranks for Alabama and its neighbors run from 1st to 50th, where 1st means the most outage minutes.
| State | All events (min) | Without major events (min) | Rank of 50 |
|---|---|---|---|
| Alabama | 279.4 | 117.8 | 27th |
| Tennessee | 278.6 | 159.5 | 29th |
| Mississippi | 567.1 | 266.3 | 15th |
| Georgia | 1,229.1 | 212.3 | 6th |
| Florida | 1,321.5 | 66.4 | 4th |
Where TAKKEL helps utility work in Alabama
Storm event dashboard
Crews, costs and documentation for every event.
Outage cause reporting
Interruptions broken down by cause and circuit.
Field-to-office capture
Time, equipment and photos captured once.
Closeout and billing automation
Invoice packages built while the work happens.
Planning for the next big event in Alabama? Book a working session.
How an engagement starts
We start with your last major event in Alabama: how crews, hours, and documentation moved from the field to the invoice, and where the delays piled up.
From there we build the first piece, often a storm dashboard or a closeout checklist, around the way your Alabama teams already work. TAKKEL’s leadership comes from power and storm operations, so the conversation starts in your vocabulary. See how we work.
Frequently asked questions
How long were Alabama customers without power in 2024?
EIA data shows Alabama customers averaged 279.4 minutes without power in 2024, about 4.7 hours, including major events. That compares with 294.2 minutes in Alabama in 2023 and a U.S. average of 611.3 minutes in 2024. Excluding major events, the Alabama figure was 117.8 minutes.
What share of Alabama outage time came from major events?
About 58% of Alabama’s 2024 outage minutes came from major events, based on EIA figures with and without them (279.4 versus 117.8 minutes). In Alabama, storm response and routine maintenance both carry real weight in the reliability numbers.
How does Alabama compare with neighboring states?
Alabama recorded 279.4 outage minutes per customer in 2024. Among Alabama’s neighbors, Tennessee had the lowest figure at 278.6 minutes and Florida the highest at 1,321.5 minutes. Alabama ranked 27th of 50 states, where 1st means the most outage time.
What weather and terrain challenges affect utility work in Alabama?
Utility crews in Alabama deal with hurricanes, tropical storms, severe thunderstorms, and the occasional damaging winter ice event. Those conditions shape how Alabama utilities and contractors plan staffing, stage equipment, and document work. The EIA figures above show how much of that risk became customer outage time that year.
How does TAKKEL support utility work in Alabama?
TAKKEL builds storm event dashboards, field-to-office capture, and closeout and billing automation, and provides technical staff for utilities and contractors in Alabama. Most of the work runs remotely, with on-site time when it helps. Each engagement starts with a working session on one problem your team wants solved.


