The short answer
TAKKEL supports utilities and utility contractors in Tennessee with storm event dashboards, field-to-office capture, closeout and billing automation, and technical staff. In 2024, Tennessee customers averaged 278.6 minutes without power, less than the national average of 611.3 minutes, and about 43% of that time came from major events, according to EIA.
Tennessee reliability at a glance
These figures come from utility reports to the U.S. Energy Information Administration for Tennessee.
4.6 hours
Average outage time per Tennessee customer in 2024 including major events (278.6 minutes), compared with 10.2 hours nationally. U.S. Energy Information Administration, Electric Power Annual Table 11.3
| Metric | Tennessee 2024 | Tennessee 2023 | U.S. 2024 |
|---|---|---|---|
| Outage minutes per customer, all events | 278.6 | 857.9 | 611.3 |
| Outage minutes per customer, without major events | 159.5 | 186.1 | 126 |
| Interruptions per customer, all events | 2.00 | 2.81 | 1.52 |
| Minutes per interruption, all events | 139.3 | Not shown | 401.9 |
What drives outage time in Tennessee
Tennessee split its 2024 outage time between major events (about 43%) and day-to-day interruptions, so Tennessee crews need systems that handle storm surges and steady maintenance work alike. Tennessee improved from 857.9 minutes in 2023 to 278.6 minutes in 2024, down 68%, though one strong storm season could reverse that for Tennessee.
Even without major events, Tennessee customers averaged 159.5 minutes of outage time in 2024, above the U.S. figure of 126 minutes, so routine reliability work in Tennessee deserves close measurement too. Crews working in Tennessee also contend with ice storms, severe thunderstorms, flash flooding, and steep, wooded terrain that slows access to lines.
Tennessee next to its neighbors
Tennessee logged more outage time in 2024 than 1 of its 8 neighboring states. Ranks for Tennessee and its neighbors run from 1st to 50th, where 1st means the most outage minutes.
| State | All events (min) | Without major events (min) | Rank of 50 |
|---|---|---|---|
| Tennessee | 278.6 | 159.5 | 29th |
| Missouri | 224.3 | 106 | 34th |
| Alabama | 279.4 | 117.8 | 27th |
| Virginia | 418.3 | 166.4 | 19th |
| Arkansas | 509.1 | 194.6 | 17th |
| Mississippi | 567.1 | 266.3 | 15th |
| Kentucky | 648.3 | 153.3 | 11th |
| Georgia | 1,229.1 | 212.3 | 6th |
| North Carolina | 1,441 | 141.4 | 3rd |
Where TAKKEL helps utility work in Tennessee
Storm event dashboard
Crews, costs and documentation for every event.
Outage cause reporting
Interruptions broken down by cause and circuit.
Field-to-office capture
Time, equipment and photos captured once.
Closeout and billing automation
Invoice packages built while the work happens.
Planning for the next big event in Tennessee? Book a working session.
How an engagement starts
We start with your last major event in Tennessee: how crews, hours, and documentation moved from the field to the invoice, and where the delays piled up.
From there we build the first piece, often a storm dashboard or a closeout checklist, around the way your Tennessee teams already work. TAKKEL’s leadership comes from power and storm operations, so the conversation starts in your vocabulary. See how we work.
Frequently asked questions
How long were Tennessee customers without power in 2024?
EIA data shows Tennessee customers averaged 278.6 minutes without power in 2024, about 4.6 hours, including major events. That compares with 857.9 minutes in Tennessee in 2023 and a U.S. average of 611.3 minutes in 2024. Excluding major events, the Tennessee figure was 159.5 minutes.
What share of Tennessee outage time came from major events?
About 43% of Tennessee’s 2024 outage minutes came from major events, based on EIA figures with and without them (278.6 versus 159.5 minutes). In Tennessee, storm response and routine maintenance both carry real weight in the reliability numbers.
How does Tennessee compare with neighboring states?
Tennessee recorded 278.6 outage minutes per customer in 2024. Among Tennessee’s neighbors, Missouri had the lowest figure at 224.3 minutes and North Carolina the highest at 1,441 minutes. Tennessee ranked 29th of 50 states, where 1st means the most outage time.
What weather and terrain challenges affect utility work in Tennessee?
Utility crews in Tennessee deal with ice storms, severe thunderstorms, flash flooding, and steep, wooded terrain that slows access to lines. Those conditions shape how Tennessee utilities and contractors plan staffing, stage equipment, and document work. The EIA figures above show how much of that risk became customer outage time that year.
How does TAKKEL support utility work in Tennessee?
TAKKEL builds storm event dashboards, field-to-office capture, and closeout and billing automation, and provides technical staff for utilities and contractors in Tennessee. Most of the work runs remotely, with on-site time when it helps. Each engagement starts with a working session on one problem your team wants solved.
