The short answer
TAKKEL supports utilities and utility contractors in Virginia with storm event dashboards, field-to-office capture, closeout and billing automation, and technical staff. In 2024, Virginia customers averaged 418.3 minutes without power, less than the national average of 611.3 minutes, and about 60% of that time came from major events, according to EIA.
Virginia reliability at a glance
These figures come from utility reports to the U.S. Energy Information Administration for Virginia.
7 hours
Average outage time per Virginia customer in 2024 including major events (418.3 minutes), compared with 10.2 hours nationally. U.S. Energy Information Administration, Electric Power Annual Table 11.3
| Metric | Virginia 2024 | Virginia 2023 | U.S. 2024 |
|---|---|---|---|
| Outage minutes per customer, all events | 418.3 | 221.1 | 611.3 |
| Outage minutes per customer, without major events | 166.4 | 159.3 | 126 |
| Interruptions per customer, all events | 1.63 | 1.46 | 1.52 |
| Minutes per interruption, all events | 257.1 | Not shown | 401.9 |
What drives outage time in Virginia
About 60% of Virginia’s 2024 outage time came from major events, so the busiest weeks for Virginia crews and contractors are also the hardest to plan. That makes storm documentation, crew tracking, and fast closeout the work that protects margin in Virginia.
Outage time in Virginia rose 89% from 221.1 minutes in 2023 to 418.3 minutes in 2024, a reminder that one hard season can reset Virginia’s numbers. Even without major events, Virginia customers averaged 166.4 minutes of outage time in 2024, above the U.S. figure of 126 minutes, so routine reliability work in Virginia deserves close measurement too. Crews working in Virginia also contend with hurricanes and tropical storms, strong summer thunderstorms, and the flooding that follows them.
Virginia next to its neighbors
Virginia logged more outage time in 2024 than 2 of its 5 neighboring states. Ranks for Virginia and its neighbors run from 1st to 50th, where 1st means the most outage minutes.
| State | All events (min) | Without major events (min) | Rank of 50 |
|---|---|---|---|
| Virginia | 418.3 | 166.4 | 19th |
| Maryland | 118.1 | 75.1 | 44th |
| Tennessee | 278.6 | 159.5 | 29th |
| Kentucky | 648.3 | 153.3 | 11th |
| West Virginia | 1,165.5 | 486.1 | 7th |
| North Carolina | 1,441 | 141.4 | 3rd |
Where TAKKEL helps utility work in Virginia
Storm event dashboard
Crews, costs and documentation for every event.
Closeout and billing automation
Invoice packages built while the work happens.
Field-to-office capture
Time, equipment and photos captured once.
Surge technical staffing
Developers and analysts when volume spikes.
Planning for the next big event in Virginia? Book a working session.
How an engagement starts
We start with your last major event in Virginia: how crews, hours, and documentation moved from the field to the invoice, and where the delays piled up.
From there we build the first piece, often a storm dashboard or a closeout checklist, around the way your Virginia teams already work. TAKKEL’s leadership comes from power and storm operations, so the conversation starts in your vocabulary. See how we work.
Frequently asked questions
How long were Virginia customers without power in 2024?
EIA data shows Virginia customers averaged 418.3 minutes without power in 2024, about 7 hours, including major events. That compares with 221.1 minutes in Virginia in 2023 and a U.S. average of 611.3 minutes in 2024. Excluding major events, the Virginia figure was 166.4 minutes.
What share of Virginia outage time came from major events?
About 60% of Virginia’s 2024 outage minutes came from major events, based on EIA figures with and without them (418.3 versus 166.4 minutes). In Virginia, that makes storm season the main driver of crew workload, documentation volume, and billing risk.
How does Virginia compare with neighboring states?
Virginia recorded 418.3 outage minutes per customer in 2024. Among Virginia’s neighbors, Maryland had the lowest figure at 118.1 minutes and North Carolina the highest at 1,441 minutes. Virginia ranked 19th of 50 states, where 1st means the most outage time.
What weather and terrain challenges affect utility work in Virginia?
Utility crews in Virginia deal with hurricanes and tropical storms, strong summer thunderstorms, and the flooding that follows them. Those conditions shape how Virginia utilities and contractors plan staffing, stage equipment, and document work. The EIA figures above show how much of that risk became customer outage time that year.
How does TAKKEL support utility work in Virginia?
TAKKEL builds storm event dashboards, field-to-office capture, and closeout and billing automation, and provides technical staff for utilities and contractors in Virginia. Most of the work runs remotely, with on-site time when it helps. Each engagement starts with a working session on one problem your team wants solved.
