The short answer
TAKKEL supports utilities and utility contractors in Kentucky with storm event dashboards, field-to-office capture, closeout and billing automation, and technical staff. In 2024, Kentucky customers averaged 648.3 minutes without power, more than the national average of 611.3 minutes, and about 76% of that time came from major events, according to EIA.
Kentucky reliability at a glance
These figures come from utility reports to the U.S. Energy Information Administration for Kentucky.
10.8 hours
Average outage time per Kentucky customer in 2024 including major events (648.3 minutes), compared with 10.2 hours nationally. U.S. Energy Information Administration, Electric Power Annual Table 11.3
| Metric | Kentucky 2024 | Kentucky 2023 | U.S. 2024 |
|---|---|---|---|
| Outage minutes per customer, all events | 648.3 | 868.2 | 611.3 |
| Outage minutes per customer, without major events | 153.3 | 143.4 | 126 |
| Interruptions per customer, all events | 1.96 | 1.90 | 1.52 |
| Minutes per interruption, all events | 331.7 | Not shown | 401.9 |
What drives outage time in Kentucky
About 76% of Kentucky’s 2024 outage time came from major events, so the busiest weeks for Kentucky crews and contractors are also the hardest to plan. That makes storm documentation, crew tracking, and fast closeout the work that protects margin in Kentucky.
Kentucky improved from 868.2 minutes in 2023 to 648.3 minutes in 2024, down 25%, though one strong storm season could reverse that for Kentucky. Even without major events, Kentucky customers averaged 153.3 minutes of outage time in 2024, above the U.S. figure of 126 minutes, so routine reliability work in Kentucky deserves close measurement too. Crews working in Kentucky also contend with ice storms, severe thunderstorms, flash flooding, and steep, wooded terrain that slows access to lines.
Kentucky next to its neighbors
Kentucky logged more outage time in 2024 than 6 of its 7 neighboring states. Ranks for Kentucky and its neighbors run from 1st to 50th, where 1st means the most outage minutes.
| State | All events (min) | Without major events (min) | Rank of 50 |
|---|---|---|---|
| Kentucky | 648.3 | 153.3 | 11th |
| Illinois | 156.9 | 59.4 | 40th |
| Missouri | 224.3 | 106 | 34th |
| Tennessee | 278.6 | 159.5 | 29th |
| Indiana | 312.4 | 121.4 | 24th |
| Virginia | 418.3 | 166.4 | 19th |
| Ohio | 510.5 | 133.2 | 16th |
| West Virginia | 1,165.5 | 486.1 | 7th |
Where TAKKEL helps utility work in Kentucky
Storm event dashboard
Crews, costs and documentation for every event.
Closeout and billing automation
Invoice packages built while the work happens.
Field-to-office capture
Time, equipment and photos captured once.
Surge technical staffing
Developers and analysts when volume spikes.
Planning for the next big event in Kentucky? Book a working session.
How an engagement starts
We start with your last major event in Kentucky: how crews, hours, and documentation moved from the field to the invoice, and where the delays piled up.
From there we build the first piece, often a storm dashboard or a closeout checklist, around the way your Kentucky teams already work. TAKKEL’s leadership comes from power and storm operations, so the conversation starts in your vocabulary. See how we work.
Frequently asked questions
How long were Kentucky customers without power in 2024?
EIA data shows Kentucky customers averaged 648.3 minutes without power in 2024, about 10.8 hours, including major events. That compares with 868.2 minutes in Kentucky in 2023 and a U.S. average of 611.3 minutes in 2024. Excluding major events, the Kentucky figure was 153.3 minutes.
What share of Kentucky outage time came from major events?
About 76% of Kentucky’s 2024 outage minutes came from major events, based on EIA figures with and without them (648.3 versus 153.3 minutes). In Kentucky, that makes storm season the main driver of crew workload, documentation volume, and billing risk.
How does Kentucky compare with neighboring states?
Kentucky recorded 648.3 outage minutes per customer in 2024. Among Kentucky’s neighbors, Illinois had the lowest figure at 156.9 minutes and West Virginia the highest at 1,165.5 minutes. Kentucky ranked 11th of 50 states, where 1st means the most outage time.
What weather and terrain challenges affect utility work in Kentucky?
Utility crews in Kentucky deal with ice storms, severe thunderstorms, flash flooding, and steep, wooded terrain that slows access to lines. Those conditions shape how Kentucky utilities and contractors plan staffing, stage equipment, and document work. The EIA figures above show how much of that risk became customer outage time that year.
How does TAKKEL support utility work in Kentucky?
TAKKEL builds storm event dashboards, field-to-office capture, and closeout and billing automation, and provides technical staff for utilities and contractors in Kentucky. Most of the work runs remotely, with on-site time when it helps. Each engagement starts with a working session on one problem your team wants solved.
