The short answer
TAKKEL supports utilities and utility contractors in Ohio with storm event dashboards, field-to-office capture, closeout and billing automation, and technical staff. In 2024, Ohio customers averaged 510.5 minutes without power, less than the national average of 611.3 minutes, and about 74% of that time came from major events, according to EIA.
Ohio reliability at a glance
These figures come from utility reports to the U.S. Energy Information Administration for Ohio.
8.5 hours
Average outage time per Ohio customer in 2024 including major events (510.5 minutes), compared with 10.2 hours nationally. U.S. Energy Information Administration, Electric Power Annual Table 11.3
| Metric | Ohio 2024 | Ohio 2023 | U.S. 2024 |
|---|---|---|---|
| Outage minutes per customer, all events | 510.5 | 366.2 | 611.3 |
| Outage minutes per customer, without major events | 133.2 | 127 | 126 |
| Interruptions per customer, all events | 1.30 | 1.25 | 1.52 |
| Minutes per interruption, all events | 393.4 | Not shown | 401.9 |
What drives outage time in Ohio
About 74% of Ohio’s 2024 outage time came from major events, so the busiest weeks for Ohio crews and contractors are also the hardest to plan. That makes storm documentation, crew tracking, and fast closeout the work that protects margin in Ohio.
Outage time in Ohio rose 39% from 366.2 minutes in 2023 to 510.5 minutes in 2024, a reminder that one hard season can reset Ohio’s numbers. Without major events, Ohio averaged 133.2 minutes in 2024, close to the U.S. figure of 126 minutes. Crews working in Ohio also contend with derechos, severe thunderstorms, tornadoes, ice storms, and heavy snow.
Ohio next to its neighbors
Ohio logged more outage time in 2024 than 3 of its 5 neighboring states. Ranks for Ohio and its neighbors run from 1st to 50th, where 1st means the most outage minutes.
| State | All events (min) | Without major events (min) | Rank of 50 |
|---|---|---|---|
| Ohio | 510.5 | 133.2 | 16th |
| Indiana | 312.4 | 121.4 | 24th |
| Pennsylvania | 336.1 | 131 | 21st |
| Michigan | 470.4 | 160.1 | 18th |
| Kentucky | 648.3 | 153.3 | 11th |
| West Virginia | 1,165.5 | 486.1 | 7th |
Where TAKKEL helps utility work in Ohio
Storm event dashboard
Crews, costs and documentation for every event.
Closeout and billing automation
Invoice packages built while the work happens.
Field-to-office capture
Time, equipment and photos captured once.
Surge technical staffing
Developers and analysts when volume spikes.
Planning for the next big event in Ohio? Book a working session.
How an engagement starts
We start with your last major event in Ohio: how crews, hours, and documentation moved from the field to the invoice, and where the delays piled up.
From there we build the first piece, often a storm dashboard or a closeout checklist, around the way your Ohio teams already work. TAKKEL’s leadership comes from power and storm operations, so the conversation starts in your vocabulary. See how we work.
Frequently asked questions
How long were Ohio customers without power in 2024?
EIA data shows Ohio customers averaged 510.5 minutes without power in 2024, about 8.5 hours, including major events. That compares with 366.2 minutes in Ohio in 2023 and a U.S. average of 611.3 minutes in 2024. Excluding major events, the Ohio figure was 133.2 minutes.
What share of Ohio outage time came from major events?
About 74% of Ohio’s 2024 outage minutes came from major events, based on EIA figures with and without them (510.5 versus 133.2 minutes). In Ohio, that makes storm season the main driver of crew workload, documentation volume, and billing risk.
How does Ohio compare with neighboring states?
Ohio recorded 510.5 outage minutes per customer in 2024. Among Ohio’s neighbors, Indiana had the lowest figure at 312.4 minutes and West Virginia the highest at 1,165.5 minutes. Ohio ranked 16th of 50 states, where 1st means the most outage time.
What weather and terrain challenges affect utility work in Ohio?
Utility crews in Ohio deal with derechos, severe thunderstorms, tornadoes, ice storms, and heavy snow. Those conditions shape how Ohio utilities and contractors plan staffing, stage equipment, and document work. The EIA figures above show how much of that risk became customer outage time that year.
How does TAKKEL support utility work in Ohio?
TAKKEL builds storm event dashboards, field-to-office capture, and closeout and billing automation, and provides technical staff for utilities and contractors in Ohio. Most of the work runs remotely, with on-site time when it helps. Each engagement starts with a working session on one problem your team wants solved.


