The short answer
TAKKEL supports utilities and utility contractors in Michigan with storm event dashboards, field-to-office capture, closeout and billing automation, and technical staff. In 2024, Michigan customers averaged 470.4 minutes without power, less than the national average of 611.3 minutes, and about 66% of that time came from major events, according to EIA.
Michigan reliability at a glance
These figures come from utility reports to the U.S. Energy Information Administration for Michigan.
7.8 hours
Average outage time per Michigan customer in 2024 including major events (470.4 minutes), compared with 10.2 hours nationally. U.S. Energy Information Administration, Electric Power Annual Table 11.3
| Metric | Michigan 2024 | Michigan 2023 | U.S. 2024 |
|---|---|---|---|
| Outage minutes per customer, all events | 470.4 | 1,093.6 | 611.3 |
| Outage minutes per customer, without major events | 160.1 | 162.7 | 126 |
| Interruptions per customer, all events | 1.36 | 1.51 | 1.52 |
| Minutes per interruption, all events | 346.8 | Not shown | 401.9 |
What drives outage time in Michigan
About 66% of Michigan’s 2024 outage time came from major events, so the busiest weeks for Michigan crews and contractors are also the hardest to plan. That makes storm documentation, crew tracking, and fast closeout the work that protects margin in Michigan.
Michigan improved from 1,093.6 minutes in 2023 to 470.4 minutes in 2024, down 57%, though one strong storm season could reverse that for Michigan. Even without major events, Michigan customers averaged 160.1 minutes of outage time in 2024, above the U.S. figure of 126 minutes, so routine reliability work in Michigan deserves close measurement too. Crews working in Michigan also contend with derechos, severe thunderstorms, tornadoes, ice storms, and heavy snow.
Michigan next to its neighbors
Michigan logged more outage time in 2024 than 2 of its 3 neighboring states. Ranks for Michigan and its neighbors run from 1st to 50th, where 1st means the most outage minutes.
| State | All events (min) | Without major events (min) | Rank of 50 |
|---|---|---|---|
| Michigan | 470.4 | 160.1 | 18th |
| Wisconsin | 266.1 | 91.3 | 31st |
| Indiana | 312.4 | 121.4 | 24th |
| Ohio | 510.5 | 133.2 | 16th |
Where TAKKEL helps utility work in Michigan
Storm event dashboard
Crews, costs and documentation for every event.
Closeout and billing automation
Invoice packages built while the work happens.
Field-to-office capture
Time, equipment and photos captured once.
Surge technical staffing
Developers and analysts when volume spikes.
Planning for the next big event in Michigan? Book a working session.
How an engagement starts
We start with your last major event in Michigan: how crews, hours, and documentation moved from the field to the invoice, and where the delays piled up.
From there we build the first piece, often a storm dashboard or a closeout checklist, around the way your Michigan teams already work. TAKKEL’s leadership comes from power and storm operations, so the conversation starts in your vocabulary. See how we work.
Frequently asked questions
How long were Michigan customers without power in 2024?
EIA data shows Michigan customers averaged 470.4 minutes without power in 2024, about 7.8 hours, including major events. That compares with 1,093.6 minutes in Michigan in 2023 and a U.S. average of 611.3 minutes in 2024. Excluding major events, the Michigan figure was 160.1 minutes.
What share of Michigan outage time came from major events?
About 66% of Michigan’s 2024 outage minutes came from major events, based on EIA figures with and without them (470.4 versus 160.1 minutes). In Michigan, that makes storm season the main driver of crew workload, documentation volume, and billing risk.
How does Michigan compare with neighboring states?
Michigan recorded 470.4 outage minutes per customer in 2024. Among Michigan’s neighbors, Wisconsin had the lowest figure at 266.1 minutes and Ohio the highest at 510.5 minutes. Michigan ranked 18th of 50 states, where 1st means the most outage time.
What weather and terrain challenges affect utility work in Michigan?
Utility crews in Michigan deal with derechos, severe thunderstorms, tornadoes, ice storms, and heavy snow. Those conditions shape how Michigan utilities and contractors plan staffing, stage equipment, and document work. The EIA figures above show how much of that risk became customer outage time that year.
How does TAKKEL support utility work in Michigan?
TAKKEL builds storm event dashboards, field-to-office capture, and closeout and billing automation, and provides technical staff for utilities and contractors in Michigan. Most of the work runs remotely, with on-site time when it helps. Each engagement starts with a working session on one problem your team wants solved.
