The short answer
TAKKEL supports utilities and utility contractors in Arkansas with storm event dashboards, field-to-office capture, closeout and billing automation, and technical staff. In 2024, Arkansas customers averaged 509.1 minutes without power, less than the national average of 611.3 minutes, and about 62% of that time came from major events, according to EIA.
Arkansas reliability at a glance
These figures come from utility reports to the U.S. Energy Information Administration for Arkansas.
8.5 hours
Average outage time per Arkansas customer in 2024 including major events (509.1 minutes), compared with 10.2 hours nationally. U.S. Energy Information Administration, Electric Power Annual Table 11.3
| Metric | Arkansas 2024 | Arkansas 2023 | U.S. 2024 |
|---|---|---|---|
| Outage minutes per customer, all events | 509.1 | 911.2 | 611.3 |
| Outage minutes per customer, without major events | 194.6 | 221.7 | 126 |
| Interruptions per customer, all events | 2.13 | 2.10 | 1.52 |
| Minutes per interruption, all events | 239.3 | Not shown | 401.9 |
What drives outage time in Arkansas
About 62% of Arkansas’s 2024 outage time came from major events, so the busiest weeks for Arkansas crews and contractors are also the hardest to plan. That makes storm documentation, crew tracking, and fast closeout the work that protects margin in Arkansas.
Arkansas improved from 911.2 minutes in 2023 to 509.1 minutes in 2024, down 44%, though one strong storm season could reverse that for Arkansas. Even without major events, Arkansas customers averaged 194.6 minutes of outage time in 2024, above the U.S. figure of 126 minutes, so routine reliability work in Arkansas deserves close measurement too. Crews working in Arkansas also contend with tornadoes, high winds, hail, and ice storms across long rural feeders.
Arkansas next to its neighbors
Arkansas logged more outage time in 2024 than 3 of its 6 neighboring states. Ranks for Arkansas and its neighbors run from 1st to 50th, where 1st means the most outage minutes.
| State | All events (min) | Without major events (min) | Rank of 50 |
|---|---|---|---|
| Arkansas | 509.1 | 194.6 | 17th |
| Missouri | 224.3 | 106 | 34th |
| Oklahoma | 270.9 | 119.6 | 30th |
| Tennessee | 278.6 | 159.5 | 29th |
| Mississippi | 567.1 | 266.3 | 15th |
| Louisiana | 727.5 | 206 | 9th |
| Texas | 1,270.6 | 129.4 | 5th |
Where TAKKEL helps utility work in Arkansas
Storm event dashboard
Crews, costs and documentation for every event.
Closeout and billing automation
Invoice packages built while the work happens.
Field-to-office capture
Time, equipment and photos captured once.
Surge technical staffing
Developers and analysts when volume spikes.
Planning for the next big event in Arkansas? Book a working session.
How an engagement starts
We start with your last major event in Arkansas: how crews, hours, and documentation moved from the field to the invoice, and where the delays piled up.
From there we build the first piece, often a storm dashboard or a closeout checklist, around the way your Arkansas teams already work. TAKKEL’s leadership comes from power and storm operations, so the conversation starts in your vocabulary. See how we work.
Frequently asked questions
How long were Arkansas customers without power in 2024?
EIA data shows Arkansas customers averaged 509.1 minutes without power in 2024, about 8.5 hours, including major events. That compares with 911.2 minutes in Arkansas in 2023 and a U.S. average of 611.3 minutes in 2024. Excluding major events, the Arkansas figure was 194.6 minutes.
What share of Arkansas outage time came from major events?
About 62% of Arkansas’s 2024 outage minutes came from major events, based on EIA figures with and without them (509.1 versus 194.6 minutes). In Arkansas, that makes storm season the main driver of crew workload, documentation volume, and billing risk.
How does Arkansas compare with neighboring states?
Arkansas recorded 509.1 outage minutes per customer in 2024. Among Arkansas’s neighbors, Missouri had the lowest figure at 224.3 minutes and Texas the highest at 1,270.6 minutes. Arkansas ranked 17th of 50 states, where 1st means the most outage time.
What weather and terrain challenges affect utility work in Arkansas?
Utility crews in Arkansas deal with tornadoes, high winds, hail, and ice storms across long rural feeders. Those conditions shape how Arkansas utilities and contractors plan staffing, stage equipment, and document work. The EIA figures above show how much of that risk became customer outage time that year.
How does TAKKEL support utility work in Arkansas?
TAKKEL builds storm event dashboards, field-to-office capture, and closeout and billing automation, and provides technical staff for utilities and contractors in Arkansas. Most of the work runs remotely, with on-site time when it helps. Each engagement starts with a working session on one problem your team wants solved.
