The short answer
TAKKEL supports utilities and utility contractors in South Carolina with storm event dashboards, field-to-office capture, closeout and billing automation, and technical staff. In 2024, South Carolina customers averaged 3,136.5 minutes without power, more than the national average of 611.3 minutes, and about 96% of that time came from major events, according to EIA.
South Carolina reliability at a glance
These figures come from utility reports to the U.S. Energy Information Administration for South Carolina.
52.3 hours
Average outage time per South Carolina customer in 2024 including major events (3,136.5 minutes), compared with 10.2 hours nationally. U.S. Energy Information Administration, Electric Power Annual Table 11.3
| Metric | South Carolina 2024 | South Carolina 2023 | U.S. 2024 |
|---|---|---|---|
| Outage minutes per customer, all events | 3,136.5 | 167.2 | 611.3 |
| Outage minutes per customer, without major events | 117.8 | 126.1 | 126 |
| Interruptions per customer, all events | 2.37 | 1.51 | 1.52 |
| Minutes per interruption, all events | 1,326.3 | Not shown | 401.9 |
What drives outage time in South Carolina
About 96% of South Carolina’s 2024 outage time came from major events, so the busiest weeks for South Carolina crews and contractors are also the hardest to plan. That makes storm documentation, crew tracking, and fast closeout the work that protects margin in South Carolina.
Outage time in South Carolina jumped from 167.2 minutes in 2023 to 3,136.5 minutes in 2024, roughly 19 times higher, a reminder that one hard season can reset South Carolina’s numbers. Without major events, South Carolina averaged 117.8 minutes in 2024, close to the U.S. figure of 126 minutes. Crews working in South Carolina also contend with hurricanes and tropical storms, strong summer thunderstorms, and the flooding that follows them.
South Carolina next to its neighbors
South Carolina logged more outage time in 2024 than every neighboring state listed below. Ranks for South Carolina and its neighbors run from 1st to 50th, where 1st means the most outage minutes.
| State | All events (min) | Without major events (min) | Rank of 50 |
|---|---|---|---|
| South Carolina | 3,136.5 | 117.8 | 1st |
| Georgia | 1,229.1 | 212.3 | 6th |
| North Carolina | 1,441 | 141.4 | 3rd |
Where TAKKEL helps utility work in South Carolina
Storm event dashboard
Crews, costs and documentation for every event.
Closeout and billing automation
Invoice packages built while the work happens.
Field-to-office capture
Time, equipment and photos captured once.
Surge technical staffing
Developers and analysts when volume spikes.
Planning for the next big event in South Carolina? Book a working session.
How an engagement starts
We start with your last major event in South Carolina: how crews, hours, and documentation moved from the field to the invoice, and where the delays piled up.
From there we build the first piece, often a storm dashboard or a closeout checklist, around the way your South Carolina teams already work. TAKKEL’s leadership comes from power and storm operations, so the conversation starts in your vocabulary. See how we work.
Frequently asked questions
How long were South Carolina customers without power in 2024?
EIA data shows South Carolina customers averaged 3,136.5 minutes without power in 2024, about 52.3 hours, including major events. That compares with 167.2 minutes in South Carolina in 2023 and a U.S. average of 611.3 minutes in 2024. Excluding major events, the South Carolina figure was 117.8 minutes.
What share of South Carolina outage time came from major events?
About 96% of South Carolina’s 2024 outage minutes came from major events, based on EIA figures with and without them (3,136.5 versus 117.8 minutes). In South Carolina, that makes storm season the main driver of crew workload, documentation volume, and billing risk.
How does South Carolina compare with neighboring states?
South Carolina recorded 3,136.5 outage minutes per customer in 2024. Among South Carolina’s neighbors, Georgia had the lowest figure at 1,229.1 minutes and North Carolina the highest at 1,441 minutes. South Carolina ranked 1st of 50 states, where 1st means the most outage time.
What weather and terrain challenges affect utility work in South Carolina?
Utility crews in South Carolina deal with hurricanes and tropical storms, strong summer thunderstorms, and the flooding that follows them. Those conditions shape how South Carolina utilities and contractors plan staffing, stage equipment, and document work. The EIA figures above show how much of that risk became customer outage time that year.
How does TAKKEL support utility work in South Carolina?
TAKKEL builds storm event dashboards, field-to-office capture, and closeout and billing automation, and provides technical staff for utilities and contractors in South Carolina. Most of the work runs remotely, with on-site time when it helps. Each engagement starts with a working session on one problem your team wants solved.
