The short answer
TAKKEL supports utilities and utility contractors in Alaska with storm event dashboards, field-to-office capture, closeout and billing automation, and technical staff. In 2024, Alaska customers averaged 327.1 minutes without power, less than the national average of 611.3 minutes, and about 41% of that time came from major events, according to EIA.
Alaska reliability at a glance
These figures come from utility reports to the U.S. Energy Information Administration for Alaska.
5.5 hours
Average outage time per Alaska customer in 2024 including major events (327.1 minutes), compared with 10.2 hours nationally. U.S. Energy Information Administration, Electric Power Annual Table 11.3
| Metric | Alaska 2024 | Alaska 2023 | U.S. 2024 |
|---|---|---|---|
| Outage minutes per customer, all events | 327.1 | 374.8 | 611.3 |
| Outage minutes per customer, without major events | 192.4 | 325.7 | 126 |
| Interruptions per customer, all events | 2.59 | 2.70 | 1.52 |
| Minutes per interruption, all events | 126.3 | Not shown | 401.9 |
What drives outage time in Alaska
Alaska split its 2024 outage time between major events (about 41%) and day-to-day interruptions, so Alaska crews need systems that handle storm surges and steady maintenance work alike. Alaska held fairly steady year over year, at 374.8 minutes in 2023 and 327.1 minutes in 2024.
Even without major events, Alaska customers averaged 192.4 minutes of outage time in 2024, above the U.S. figure of 126 minutes, so routine reliability work in Alaska deserves close measurement too. Crews working in Alaska also contend with extreme cold, heavy snow, long distances, and remote systems that are hard to reach.
Alaska next to its neighbors
Alaska logged more outage time in 2024 than 1 of its 3 neighboring states. Ranks for Alaska and its neighbors run from 1st to 50th, where 1st means the most outage minutes.
| State | All events (min) | Without major events (min) | Rank of 50 |
|---|---|---|---|
| Alaska | 327.1 | 192.4 | 22nd |
| Hawaii | 320.6 | 225.6 | 23rd |
| Oregon | 591 | 130.9 | 14th |
| Washington | 623.5 | 158.6 | 13th |
Where TAKKEL helps utility work in Alaska
Storm event dashboard
Crews, costs and documentation for every event.
Outage cause reporting
Interruptions broken down by cause and circuit.
Field-to-office capture
Time, equipment and photos captured once.
Closeout and billing automation
Invoice packages built while the work happens.
Planning for the next big event in Alaska? Book a working session.
How an engagement starts
We start with your last major event in Alaska: how crews, hours, and documentation moved from the field to the invoice, and where the delays piled up.
From there we build the first piece, often a storm dashboard or a closeout checklist, around the way your Alaska teams already work. TAKKEL’s leadership comes from power and storm operations, so the conversation starts in your vocabulary. See how we work.
Frequently asked questions
How long were Alaska customers without power in 2024?
EIA data shows Alaska customers averaged 327.1 minutes without power in 2024, about 5.5 hours, including major events. That compares with 374.8 minutes in Alaska in 2023 and a U.S. average of 611.3 minutes in 2024. Excluding major events, the Alaska figure was 192.4 minutes.
What share of Alaska outage time came from major events?
About 41% of Alaska’s 2024 outage minutes came from major events, based on EIA figures with and without them (327.1 versus 192.4 minutes). In Alaska, storm response and routine maintenance both carry real weight in the reliability numbers.
How does Alaska compare with neighboring states?
Alaska recorded 327.1 outage minutes per customer in 2024. Among Alaska’s neighbors, Hawaii had the lowest figure at 320.6 minutes and Washington the highest at 623.5 minutes. Alaska ranked 22nd of 50 states, where 1st means the most outage time.
What weather and terrain challenges affect utility work in Alaska?
Utility crews in Alaska deal with extreme cold, heavy snow, long distances, and remote systems that are hard to reach. Those conditions shape how Alaska utilities and contractors plan staffing, stage equipment, and document work. The EIA figures above show how much of that risk became customer outage time that year.
How does TAKKEL support utility work in Alaska?
TAKKEL builds storm event dashboards, field-to-office capture, and closeout and billing automation, and provides technical staff for utilities and contractors in Alaska. Most of the work runs remotely, with on-site time when it helps. Each engagement starts with a working session on one problem your team wants solved.
