The short answer
TAKKEL supports utilities and utility contractors in Minnesota with storm event dashboards, field-to-office capture, closeout and billing automation, and technical staff. In 2024, Minnesota customers averaged 219.6 minutes without power, less than the national average of 611.3 minutes, and about 58% of that time came from major events, according to EIA.
Minnesota reliability at a glance
These figures come from utility reports to the U.S. Energy Information Administration for Minnesota.
3.7 hours
Average outage time per Minnesota customer in 2024 including major events (219.6 minutes), compared with 10.2 hours nationally. U.S. Energy Information Administration, Electric Power Annual Table 11.3
| Metric | Minnesota 2024 | Minnesota 2023 | U.S. 2024 |
|---|---|---|---|
| Outage minutes per customer, all events | 219.6 | 126.4 | 611.3 |
| Outage minutes per customer, without major events | 92.2 | 73.4 | 126 |
| Interruptions per customer, all events | 1.25 | 0.97 | 1.52 |
| Minutes per interruption, all events | 175.6 | Not shown | 401.9 |
What drives outage time in Minnesota
Minnesota split its 2024 outage time between major events (about 58%) and day-to-day interruptions, so Minnesota crews need systems that handle storm surges and steady maintenance work alike. Outage time in Minnesota rose 74% from 126.4 minutes in 2023 to 219.6 minutes in 2024, a reminder that one hard season can reset Minnesota’s numbers.
Without major events, Minnesota averaged 92.2 minutes in 2024, close to the U.S. figure of 126 minutes. Crews working in Minnesota also contend with derechos, severe thunderstorms, tornadoes, ice storms, and heavy snow.
Minnesota next to its neighbors
Minnesota logged more outage time in 2024 than 3 of its 4 neighboring states. Ranks for Minnesota and its neighbors run from 1st to 50th, where 1st means the most outage minutes.
| State | All events (min) | Without major events (min) | Rank of 50 |
|---|---|---|---|
| Minnesota | 219.6 | 92.2 | 36th |
| South Dakota | 84.7 | 62.1 | 50th |
| North Dakota | 99.1 | 84.2 | 48th |
| Iowa | 166.7 | 89.8 | 38th |
| Wisconsin | 266.1 | 91.3 | 31st |
Where TAKKEL helps utility work in Minnesota
Storm event dashboard
Crews, costs and documentation for every event.
Outage cause reporting
Interruptions broken down by cause and circuit.
Field-to-office capture
Time, equipment and photos captured once.
Closeout and billing automation
Invoice packages built while the work happens.
Planning for the next big event in Minnesota? Book a working session.
How an engagement starts
We start with your last major event in Minnesota: how crews, hours, and documentation moved from the field to the invoice, and where the delays piled up.
From there we build the first piece, often a storm dashboard or a closeout checklist, around the way your Minnesota teams already work. TAKKEL’s leadership comes from power and storm operations, so the conversation starts in your vocabulary. See how we work.
Frequently asked questions
How long were Minnesota customers without power in 2024?
EIA data shows Minnesota customers averaged 219.6 minutes without power in 2024, about 3.7 hours, including major events. That compares with 126.4 minutes in Minnesota in 2023 and a U.S. average of 611.3 minutes in 2024. Excluding major events, the Minnesota figure was 92.2 minutes.
What share of Minnesota outage time came from major events?
About 58% of Minnesota’s 2024 outage minutes came from major events, based on EIA figures with and without them (219.6 versus 92.2 minutes). In Minnesota, storm response and routine maintenance both carry real weight in the reliability numbers.
How does Minnesota compare with neighboring states?
Minnesota recorded 219.6 outage minutes per customer in 2024. Among Minnesota’s neighbors, South Dakota had the lowest figure at 84.7 minutes and Wisconsin the highest at 266.1 minutes. Minnesota ranked 36th of 50 states, where 1st means the most outage time.
What weather and terrain challenges affect utility work in Minnesota?
Utility crews in Minnesota deal with derechos, severe thunderstorms, tornadoes, ice storms, and heavy snow. Those conditions shape how Minnesota utilities and contractors plan staffing, stage equipment, and document work. The EIA figures above show how much of that risk became customer outage time that year.
How does TAKKEL support utility work in Minnesota?
TAKKEL builds storm event dashboards, field-to-office capture, and closeout and billing automation, and provides technical staff for utilities and contractors in Minnesota. Most of the work runs remotely, with on-site time when it helps. Each engagement starts with a working session on one problem your team wants solved.


