The short answer
TAKKEL supports utilities and utility contractors in North Dakota with storm event dashboards, field-to-office capture, closeout and billing automation, and technical staff. In 2024, North Dakota customers averaged 99.1 minutes without power, less than the national average of 611.3 minutes, and about 15% of that time came from major events, according to EIA.
North Dakota reliability at a glance
These figures come from utility reports to the U.S. Energy Information Administration for North Dakota.
1.7 hours
Average outage time per North Dakota customer in 2024 including major events (99.1 minutes), compared with 10.2 hours nationally. U.S. Energy Information Administration, Electric Power Annual Table 11.3
| Metric | North Dakota 2024 | North Dakota 2023 | U.S. 2024 |
|---|---|---|---|
| Outage minutes per customer, all events | 99.1 | 208.6 | 611.3 |
| Outage minutes per customer, without major events | 84.2 | 89.9 | 126 |
| Interruptions per customer, all events | 0.92 | 1.05 | 1.52 |
| Minutes per interruption, all events | 108.4 | Not shown | 401.9 |
What drives outage time in North Dakota
Only about 15% of North Dakota’s 2024 outage time came from major events, which points to day-to-day interruptions as the bigger driver in North Dakota. For North Dakota utilities, the gains usually come from better outage cause data, work order flow, and maintenance planning.
North Dakota improved from 208.6 minutes in 2023 to 99.1 minutes in 2024, down 52%, though one strong storm season could reverse that for North Dakota. Excluding major events, North Dakota averaged just 84.2 minutes in 2024, well under the U.S. figure of 126 minutes, so the job in North Dakota is protecting a strong record as weather risk grows. Crews working in North Dakota also contend with tornadoes, high winds, hail, and ice storms across long rural feeders.
North Dakota next to its neighbors
North Dakota logged more outage time in 2024 than 1 of its 3 neighboring states. Ranks for North Dakota and its neighbors run from 1st to 50th, where 1st means the most outage minutes.
| State | All events (min) | Without major events (min) | Rank of 50 |
|---|---|---|---|
| North Dakota | 99.1 | 84.2 | 48th |
| South Dakota | 84.7 | 62.1 | 50th |
| Minnesota | 219.6 | 92.2 | 36th |
| Montana | 351.5 | 156.6 | 20th |
Where TAKKEL helps utility work in North Dakota
Outage cause reporting
Interruptions broken down by cause and circuit.
Work order and backlog visibility
Open work, aging and crew capacity, together.
Field-to-office capture
Time, equipment and photos captured once.
Storm readiness planning
Staffing and staging plans before storm season.
Planning for the next big event in North Dakota? Book a working session.
How an engagement starts
We start with your last major event in North Dakota: how crews, hours, and documentation moved from the field to the invoice, and where the delays piled up.
From there we build the first piece, often a storm dashboard or a closeout checklist, around the way your North Dakota teams already work. TAKKEL’s leadership comes from power and storm operations, so the conversation starts in your vocabulary. See how we work.
Frequently asked questions
How long were North Dakota customers without power in 2024?
EIA data shows North Dakota customers averaged 99.1 minutes without power in 2024, about 1.7 hours, including major events. That compares with 208.6 minutes in North Dakota in 2023 and a U.S. average of 611.3 minutes in 2024. Excluding major events, the North Dakota figure was 84.2 minutes.
What share of North Dakota outage time came from major events?
About 15% of North Dakota’s 2024 outage minutes came from major events, based on EIA figures with and without them (99.1 versus 84.2 minutes). In North Dakota, that makes routine interruptions, maintenance, and equipment failures the bigger lever for reliability.
How does North Dakota compare with neighboring states?
North Dakota recorded 99.1 outage minutes per customer in 2024. Among North Dakota’s neighbors, South Dakota had the lowest figure at 84.7 minutes and Montana the highest at 351.5 minutes. North Dakota ranked 48th of 50 states, where 1st means the most outage time.
What weather and terrain challenges affect utility work in North Dakota?
Utility crews in North Dakota deal with tornadoes, high winds, hail, and ice storms across long rural feeders. Those conditions shape how North Dakota utilities and contractors plan staffing, stage equipment, and document work. The EIA figures above show how much of that risk became customer outage time that year.
How does TAKKEL support utility work in North Dakota?
TAKKEL builds storm event dashboards, field-to-office capture, and closeout and billing automation, and provides technical staff for utilities and contractors in North Dakota. Most of the work runs remotely, with on-site time when it helps. Each engagement starts with a working session on one problem your team wants solved.
