The short answer
TAKKEL supports utilities and utility contractors in South Dakota with storm event dashboards, field-to-office capture, closeout and billing automation, and technical staff. In 2024, South Dakota customers averaged 84.7 minutes without power, less than the national average of 611.3 minutes, and about 27% of that time came from major events, according to EIA.
South Dakota reliability at a glance
These figures come from utility reports to the U.S. Energy Information Administration for South Dakota.
1.4 hours
Average outage time per South Dakota customer in 2024 including major events (84.7 minutes), compared with 10.2 hours nationally. U.S. Energy Information Administration, Electric Power Annual Table 11.3
| Metric | South Dakota 2024 | South Dakota 2023 | U.S. 2024 |
|---|---|---|---|
| Outage minutes per customer, all events | 84.7 | 77 | 611.3 |
| Outage minutes per customer, without major events | 62.1 | 63.2 | 126 |
| Interruptions per customer, all events | 0.81 | 1.01 | 1.52 |
| Minutes per interruption, all events | 104 | Not shown | 401.9 |
What drives outage time in South Dakota
Only about 27% of South Dakota’s 2024 outage time came from major events, which points to day-to-day interruptions as the bigger driver in South Dakota. For South Dakota utilities, the gains usually come from better outage cause data, work order flow, and maintenance planning.
South Dakota held fairly steady year over year, at 77 minutes in 2023 and 84.7 minutes in 2024. Excluding major events, South Dakota averaged just 62.1 minutes in 2024, well under the U.S. figure of 126 minutes, so the job in South Dakota is protecting a strong record as weather risk grows. Crews working in South Dakota also contend with tornadoes, high winds, hail, and ice storms across long rural feeders.
South Dakota next to its neighbors
South Dakota logged less outage time in 2024 than every neighboring state listed below. Ranks for South Dakota and its neighbors run from 1st to 50th, where 1st means the most outage minutes.
| State | All events (min) | Without major events (min) | Rank of 50 |
|---|---|---|---|
| South Dakota | 84.7 | 62.1 | 50th |
| North Dakota | 99.1 | 84.2 | 48th |
| Wyoming | 137.8 | 109.1 | 42nd |
| Iowa | 166.7 | 89.8 | 38th |
| Minnesota | 219.6 | 92.2 | 36th |
| Montana | 351.5 | 156.6 | 20th |
| Nebraska | 641.7 | 73.6 | 12th |
Where TAKKEL helps utility work in South Dakota
Outage cause reporting
Interruptions broken down by cause and circuit.
Work order and backlog visibility
Open work, aging and crew capacity, together.
Field-to-office capture
Time, equipment and photos captured once.
Storm readiness planning
Staffing and staging plans before storm season.
Planning for the next big event in South Dakota? Book a working session.
How an engagement starts
We start with your last major event in South Dakota: how crews, hours, and documentation moved from the field to the invoice, and where the delays piled up.
From there we build the first piece, often a storm dashboard or a closeout checklist, around the way your South Dakota teams already work. TAKKEL’s leadership comes from power and storm operations, so the conversation starts in your vocabulary. See how we work.
Frequently asked questions
How long were South Dakota customers without power in 2024?
EIA data shows South Dakota customers averaged 84.7 minutes without power in 2024, about 1.4 hours, including major events. That compares with 77 minutes in South Dakota in 2023 and a U.S. average of 611.3 minutes in 2024. Excluding major events, the South Dakota figure was 62.1 minutes.
What share of South Dakota outage time came from major events?
About 27% of South Dakota’s 2024 outage minutes came from major events, based on EIA figures with and without them (84.7 versus 62.1 minutes). In South Dakota, that makes routine interruptions, maintenance, and equipment failures the bigger lever for reliability.
How does South Dakota compare with neighboring states?
South Dakota recorded 84.7 outage minutes per customer in 2024. Among South Dakota’s neighbors, North Dakota had the lowest figure at 99.1 minutes and Nebraska the highest at 641.7 minutes. South Dakota ranked 50th of 50 states, where 1st means the most outage time.
What weather and terrain challenges affect utility work in South Dakota?
Utility crews in South Dakota deal with tornadoes, high winds, hail, and ice storms across long rural feeders. Those conditions shape how South Dakota utilities and contractors plan staffing, stage equipment, and document work. The EIA figures above show how much of that risk became customer outage time that year.
How does TAKKEL support utility work in South Dakota?
TAKKEL builds storm event dashboards, field-to-office capture, and closeout and billing automation, and provides technical staff for utilities and contractors in South Dakota. Most of the work runs remotely, with on-site time when it helps. Each engagement starts with a working session on one problem your team wants solved.
