The short answer
TAKKEL supports utilities and utility contractors in Delaware with storm event dashboards, field-to-office capture, closeout and billing automation, and technical staff. In 2024, Delaware customers averaged 116.1 minutes without power, less than the national average of 611.3 minutes, and about 43% of that time came from major events, according to EIA.
Delaware reliability at a glance
These figures come from utility reports to the U.S. Energy Information Administration for Delaware.
1.9 hours
Average outage time per Delaware customer in 2024 including major events (116.1 minutes), compared with 10.2 hours nationally. U.S. Energy Information Administration, Electric Power Annual Table 11.3
| Metric | Delaware 2024 | Delaware 2023 | U.S. 2024 |
|---|---|---|---|
| Outage minutes per customer, all events | 116.1 | 108.2 | 611.3 |
| Outage minutes per customer, without major events | 65.9 | 60.4 | 126 |
| Interruptions per customer, all events | 0.84 | 0.83 | 1.52 |
| Minutes per interruption, all events | 137.8 | Not shown | 401.9 |
What drives outage time in Delaware
Delaware split its 2024 outage time between major events (about 43%) and day-to-day interruptions, so Delaware crews need systems that handle storm surges and steady maintenance work alike. Delaware held fairly steady year over year, at 108.2 minutes in 2023 and 116.1 minutes in 2024.
Excluding major events, Delaware averaged just 65.9 minutes in 2024, well under the U.S. figure of 126 minutes, so storm response is where most of the Delaware upside sits. Crews working in Delaware also contend with nor’easters, summer thunderstorms, ice events, and the remnants of tropical systems.
Delaware next to its neighbors
Delaware logged less outage time in 2024 than every neighboring state listed below. Ranks for Delaware and its neighbors run from 1st to 50th, where 1st means the most outage minutes.
| State | All events (min) | Without major events (min) | Rank of 50 |
|---|---|---|---|
| Delaware | 116.1 | 65.9 | 45th |
| Maryland | 118.1 | 75.1 | 44th |
| New Jersey | 174.2 | 99.7 | 37th |
| Pennsylvania | 336.1 | 131 | 21st |
Where TAKKEL helps utility work in Delaware
Storm event dashboard
Crews, costs and documentation for every event.
Outage cause reporting
Interruptions broken down by cause and circuit.
Field-to-office capture
Time, equipment and photos captured once.
Closeout and billing automation
Invoice packages built while the work happens.
Planning for the next big event in Delaware? Book a working session.
How an engagement starts
We start with your last major event in Delaware: how crews, hours, and documentation moved from the field to the invoice, and where the delays piled up.
From there we build the first piece, often a storm dashboard or a closeout checklist, around the way your Delaware teams already work. TAKKEL’s leadership comes from power and storm operations, so the conversation starts in your vocabulary. See how we work.
Frequently asked questions
How long were Delaware customers without power in 2024?
EIA data shows Delaware customers averaged 116.1 minutes without power in 2024, about 1.9 hours, including major events. That compares with 108.2 minutes in Delaware in 2023 and a U.S. average of 611.3 minutes in 2024. Excluding major events, the Delaware figure was 65.9 minutes.
What share of Delaware outage time came from major events?
About 43% of Delaware’s 2024 outage minutes came from major events, based on EIA figures with and without them (116.1 versus 65.9 minutes). In Delaware, storm response and routine maintenance both carry real weight in the reliability numbers.
How does Delaware compare with neighboring states?
Delaware recorded 116.1 outage minutes per customer in 2024. Among Delaware’s neighbors, Maryland had the lowest figure at 118.1 minutes and Pennsylvania the highest at 336.1 minutes. Delaware ranked 45th of 50 states, where 1st means the most outage time.
What weather and terrain challenges affect utility work in Delaware?
Utility crews in Delaware deal with nor’easters, summer thunderstorms, ice events, and the remnants of tropical systems. Those conditions shape how Delaware utilities and contractors plan staffing, stage equipment, and document work. The EIA figures above show how much of that risk became customer outage time that year.
How does TAKKEL support utility work in Delaware?
TAKKEL builds storm event dashboards, field-to-office capture, and closeout and billing automation, and provides technical staff for utilities and contractors in Delaware. Most of the work runs remotely, with on-site time when it helps. Each engagement starts with a working session on one problem your team wants solved.
