The short answer
TAKKEL supports utilities and utility contractors in New Jersey with storm event dashboards, field-to-office capture, closeout and billing automation, and technical staff. In 2024, New Jersey customers averaged 174.2 minutes without power, less than the national average of 611.3 minutes, and about 43% of that time came from major events, according to EIA.
New Jersey reliability at a glance
These figures come from utility reports to the U.S. Energy Information Administration for New Jersey.
2.9 hours
Average outage time per New Jersey customer in 2024 including major events (174.2 minutes), compared with 10.2 hours nationally. U.S. Energy Information Administration, Electric Power Annual Table 11.3
| Metric | New Jersey 2024 | New Jersey 2023 | U.S. 2024 |
|---|---|---|---|
| Outage minutes per customer, all events | 174.2 | 108.3 | 611.3 |
| Outage minutes per customer, without major events | 99.7 | 88.5 | 126 |
| Interruptions per customer, all events | 1.12 | 0.88 | 1.52 |
| Minutes per interruption, all events | 155.7 | Not shown | 401.9 |
What drives outage time in New Jersey
New Jersey split its 2024 outage time between major events (about 43%) and day-to-day interruptions, so New Jersey crews need systems that handle storm surges and steady maintenance work alike. Outage time in New Jersey rose 61% from 108.3 minutes in 2023 to 174.2 minutes in 2024, a reminder that one hard season can reset New Jersey’s numbers.
Without major events, New Jersey averaged 99.7 minutes in 2024, close to the U.S. figure of 126 minutes. Crews working in New Jersey also contend with nor’easters, summer thunderstorms, ice events, and the remnants of tropical systems.
New Jersey next to its neighbors
New Jersey logged more outage time in 2024 than 1 of its 3 neighboring states. Ranks for New Jersey and its neighbors run from 1st to 50th, where 1st means the most outage minutes.
| State | All events (min) | Without major events (min) | Rank of 50 |
|---|---|---|---|
| New Jersey | 174.2 | 99.7 | 37th |
| Delaware | 116.1 | 65.9 | 45th |
| New York | 219.9 | 72 | 35th |
| Pennsylvania | 336.1 | 131 | 21st |
Where TAKKEL helps utility work in New Jersey
Storm event dashboard
Crews, costs and documentation for every event.
Outage cause reporting
Interruptions broken down by cause and circuit.
Field-to-office capture
Time, equipment and photos captured once.
Closeout and billing automation
Invoice packages built while the work happens.
Planning for the next big event in New Jersey? Book a working session.
How an engagement starts
We start with your last major event in New Jersey: how crews, hours, and documentation moved from the field to the invoice, and where the delays piled up.
From there we build the first piece, often a storm dashboard or a closeout checklist, around the way your New Jersey teams already work. TAKKEL’s leadership comes from power and storm operations, so the conversation starts in your vocabulary. See how we work.
Frequently asked questions
How long were New Jersey customers without power in 2024?
EIA data shows New Jersey customers averaged 174.2 minutes without power in 2024, about 2.9 hours, including major events. That compares with 108.3 minutes in New Jersey in 2023 and a U.S. average of 611.3 minutes in 2024. Excluding major events, the New Jersey figure was 99.7 minutes.
What share of New Jersey outage time came from major events?
About 43% of New Jersey’s 2024 outage minutes came from major events, based on EIA figures with and without them (174.2 versus 99.7 minutes). In New Jersey, storm response and routine maintenance both carry real weight in the reliability numbers.
How does New Jersey compare with neighboring states?
New Jersey recorded 174.2 outage minutes per customer in 2024. Among New Jersey’s neighbors, Delaware had the lowest figure at 116.1 minutes and Pennsylvania the highest at 336.1 minutes. New Jersey ranked 37th of 50 states, where 1st means the most outage time.
What weather and terrain challenges affect utility work in New Jersey?
Utility crews in New Jersey deal with nor’easters, summer thunderstorms, ice events, and the remnants of tropical systems. Those conditions shape how New Jersey utilities and contractors plan staffing, stage equipment, and document work. The EIA figures above show how much of that risk became customer outage time that year.
How does TAKKEL support utility work in New Jersey?
TAKKEL builds storm event dashboards, field-to-office capture, and closeout and billing automation, and provides technical staff for utilities and contractors in New Jersey. Most of the work runs remotely, with on-site time when it helps. Each engagement starts with a working session on one problem your team wants solved.
