The short answer
TAKKEL supports utilities and utility contractors in Maine with storm event dashboards, field-to-office capture, closeout and billing automation, and technical staff. In 2024, Maine customers averaged 1,748.6 minutes without power, more than the national average of 611.3 minutes, and about 84% of that time came from major events, according to EIA.
Maine reliability at a glance
These figures come from utility reports to the U.S. Energy Information Administration for Maine.
29.1 hours
Average outage time per Maine customer in 2024 including major events (1,748.6 minutes), compared with 10.2 hours nationally. U.S. Energy Information Administration, Electric Power Annual Table 11.3
| Metric | Maine 2024 | Maine 2023 | U.S. 2024 |
|---|---|---|---|
| Outage minutes per customer, all events | 1,748.6 | 1,863 | 611.3 |
| Outage minutes per customer, without major events | 274 | 247.4 | 126 |
| Interruptions per customer, all events | 3.64 | 3.31 | 1.52 |
| Minutes per interruption, all events | 480.9 | Not shown | 401.9 |
What drives outage time in Maine
About 84% of Maine’s 2024 outage time came from major events, so the busiest weeks for Maine crews and contractors are also the hardest to plan. That makes storm documentation, crew tracking, and fast closeout the work that protects margin in Maine.
Maine held fairly steady year over year, at 1,863 minutes in 2023 and 1,748.6 minutes in 2024. Even without major events, Maine customers averaged 274 minutes of outage time in 2024, above the U.S. figure of 126 minutes, so routine reliability work in Maine deserves close measurement too. Crews working in Maine also contend with nor’easters, heavy wet snow, ice storms, and dense tree cover along distribution lines.
Maine next to its neighbors
Maine logged more outage time in 2024 than every neighboring state listed below. Ranks for Maine and its neighbors run from 1st to 50th, where 1st means the most outage minutes.
| State | All events (min) | Without major events (min) | Rank of 50 |
|---|---|---|---|
| Maine | 1,748.6 | 274 | 2nd |
| Massachusetts | 102 | 76.1 | 47th |
| Vermont | 696.7 | 275 | 10th |
| New Hampshire | 922.7 | 132.3 | 8th |
Where TAKKEL helps utility work in Maine
Storm event dashboard
Crews, costs and documentation for every event.
Closeout and billing automation
Invoice packages built while the work happens.
Field-to-office capture
Time, equipment and photos captured once.
Surge technical staffing
Developers and analysts when volume spikes.
Planning for the next big event in Maine? Book a working session.
How an engagement starts
We start with your last major event in Maine: how crews, hours, and documentation moved from the field to the invoice, and where the delays piled up.
From there we build the first piece, often a storm dashboard or a closeout checklist, around the way your Maine teams already work. TAKKEL’s leadership comes from power and storm operations, so the conversation starts in your vocabulary. See how we work.
Frequently asked questions
How long were Maine customers without power in 2024?
EIA data shows Maine customers averaged 1,748.6 minutes without power in 2024, about 29.1 hours, including major events. That compares with 1,863 minutes in Maine in 2023 and a U.S. average of 611.3 minutes in 2024. Excluding major events, the Maine figure was 274 minutes.
What share of Maine outage time came from major events?
About 84% of Maine’s 2024 outage minutes came from major events, based on EIA figures with and without them (1,748.6 versus 274 minutes). In Maine, that makes storm season the main driver of crew workload, documentation volume, and billing risk.
How does Maine compare with neighboring states?
Maine recorded 1,748.6 outage minutes per customer in 2024. Among Maine’s neighbors, Massachusetts had the lowest figure at 102 minutes and New Hampshire the highest at 922.7 minutes. Maine ranked 2nd of 50 states, where 1st means the most outage time.
What weather and terrain challenges affect utility work in Maine?
Utility crews in Maine deal with nor’easters, heavy wet snow, ice storms, and dense tree cover along distribution lines. Those conditions shape how Maine utilities and contractors plan staffing, stage equipment, and document work. The EIA figures above show how much of that risk became customer outage time that year.
How does TAKKEL support utility work in Maine?
TAKKEL builds storm event dashboards, field-to-office capture, and closeout and billing automation, and provides technical staff for utilities and contractors in Maine. Most of the work runs remotely, with on-site time when it helps. Each engagement starts with a working session on one problem your team wants solved.
