The short answer
TAKKEL supports utilities and utility contractors in New Hampshire with storm event dashboards, field-to-office capture, closeout and billing automation, and technical staff. In 2024, New Hampshire customers averaged 922.7 minutes without power, more than the national average of 611.3 minutes, and about 86% of that time came from major events, according to EIA.
New Hampshire reliability at a glance
These figures come from utility reports to the U.S. Energy Information Administration for New Hampshire.
15.4 hours
Average outage time per New Hampshire customer in 2024 including major events (922.7 minutes), compared with 10.2 hours nationally. U.S. Energy Information Administration, Electric Power Annual Table 11.3
| Metric | New Hampshire 2024 | New Hampshire 2023 | U.S. 2024 |
|---|---|---|---|
| Outage minutes per customer, all events | 922.7 | 645.8 | 611.3 |
| Outage minutes per customer, without major events | 132.3 | 124.6 | 126 |
| Interruptions per customer, all events | 2.02 | 1.75 | 1.52 |
| Minutes per interruption, all events | 456.6 | Not shown | 401.9 |
What drives outage time in New Hampshire
About 86% of New Hampshire’s 2024 outage time came from major events, so the busiest weeks for New Hampshire crews and contractors are also the hardest to plan. That makes storm documentation, crew tracking, and fast closeout the work that protects margin in New Hampshire.
Outage time in New Hampshire rose 43% from 645.8 minutes in 2023 to 922.7 minutes in 2024, a reminder that one hard season can reset New Hampshire’s numbers. Without major events, New Hampshire averaged 132.3 minutes in 2024, close to the U.S. figure of 126 minutes. Crews working in New Hampshire also contend with nor’easters, heavy wet snow, ice storms, and dense tree cover along distribution lines.
New Hampshire next to its neighbors
New Hampshire logged more outage time in 2024 than 2 of its 3 neighboring states. Ranks for New Hampshire and its neighbors run from 1st to 50th, where 1st means the most outage minutes.
| State | All events (min) | Without major events (min) | Rank of 50 |
|---|---|---|---|
| New Hampshire | 922.7 | 132.3 | 8th |
| Massachusetts | 102 | 76.1 | 47th |
| Vermont | 696.7 | 275 | 10th |
| Maine | 1,748.6 | 274 | 2nd |
Where TAKKEL helps utility work in New Hampshire
Storm event dashboard
Crews, costs and documentation for every event.
Closeout and billing automation
Invoice packages built while the work happens.
Field-to-office capture
Time, equipment and photos captured once.
Surge technical staffing
Developers and analysts when volume spikes.
Planning for the next big event in New Hampshire? Book a working session.
How an engagement starts
We start with your last major event in New Hampshire: how crews, hours, and documentation moved from the field to the invoice, and where the delays piled up.
From there we build the first piece, often a storm dashboard or a closeout checklist, around the way your New Hampshire teams already work. TAKKEL’s leadership comes from power and storm operations, so the conversation starts in your vocabulary. See how we work.
Frequently asked questions
How long were New Hampshire customers without power in 2024?
EIA data shows New Hampshire customers averaged 922.7 minutes without power in 2024, about 15.4 hours, including major events. That compares with 645.8 minutes in New Hampshire in 2023 and a U.S. average of 611.3 minutes in 2024. Excluding major events, the New Hampshire figure was 132.3 minutes.
What share of New Hampshire outage time came from major events?
About 86% of New Hampshire’s 2024 outage minutes came from major events, based on EIA figures with and without them (922.7 versus 132.3 minutes). In New Hampshire, that makes storm season the main driver of crew workload, documentation volume, and billing risk.
How does New Hampshire compare with neighboring states?
New Hampshire recorded 922.7 outage minutes per customer in 2024. Among New Hampshire’s neighbors, Massachusetts had the lowest figure at 102 minutes and Maine the highest at 1,748.6 minutes. New Hampshire ranked 8th of 50 states, where 1st means the most outage time.
What weather and terrain challenges affect utility work in New Hampshire?
Utility crews in New Hampshire deal with nor’easters, heavy wet snow, ice storms, and dense tree cover along distribution lines. Those conditions shape how New Hampshire utilities and contractors plan staffing, stage equipment, and document work. The EIA figures above show how much of that risk became customer outage time that year.
How does TAKKEL support utility work in New Hampshire?
TAKKEL builds storm event dashboards, field-to-office capture, and closeout and billing automation, and provides technical staff for utilities and contractors in New Hampshire. Most of the work runs remotely, with on-site time when it helps. Each engagement starts with a working session on one problem your team wants solved.
